FAQs

What is the difference between the SpeedBump and ProBump?

Our ProBump™ is our all-purpose premium band because it's the most versatile and has our patented custom fabric all around for support.  The SpeedBump is a touch lighter and more sporty looking.  It uses a yoga fabric on the majority of the band but has a panel of sleek mesh fabric on the back, which makes it a bit more athletic feeling.   It also comes in XS, which we do not offer in the ProBump.
Both are built for movement & active living.  Think of them like 'bras' with a slightly different fabric content and fit but both supportive and comfy.  You wouldn't have just one bra, so we don't want just one belly "sports' bra.  We deserve options!  

What size should I order for leggings?

Maternity:  Use your pre-pregnancy size as a guide and order the size you would normally purchase in yoga leggings.  If you are between sizes or are on the border we suggest sizing up for maternity leggings so that you can wear them through your pregnancy.  
Early Postpartum Recovery:  Order the size you will be closest to when wearing them.  For early postpartum use, size up from your maternity size.  Depending on how soon you would like to wear your recovery/postpartum leggings you may also want to size up if you are between sizes.   They should be a comfortable therapeutic hug but not too tight.
Beyond 6 months postpartum:  For women who are still wearing these in the later stages of postpartum, you can order your regular size.

What is the difference in length between your crops vs full length leggings?

Our crops have a 21" inseam vs full length leggings with a 26" inseam.
 

What is your return policy?

Items must be unwashed and unworn.  You have 15 days after receipt of your product to return for a refund.  After 15 days unwashed and unworn items will receive store credit.  Gift cards and undergarments/intimates are non-returnable.

How do I return/exchange something?

To process a return or exchange for your unwashed & unworn items please use our return portalhttps://www.baobeimaternity.com/pages/returns-exchanges  You should be able to get store credit for your items which you can use to purchase the products you want or write in the notes section of the return the items that you want in exchange.
Please note INTERNATIONAL SALES are NON-REFUNDABLE
 

My ProBump feels tight/loose.  How is it supposed to fit?

Your ProBump should feel snug but not tight or uncomfortable in any way.  It should feel like a warm hug.  A little looseness at the top is normal and allows for good, unrestricted diaphram breathing.  It also allows you to get the band on & off easily.

I just received notification that my package has been delivered but it's not here.

Sometime USPS will mis-scan a delivery or mis-deliver a package.  Most of the time the package will be delivered at a later date.  If your package does not arrive within 1 to 2 days after this notification please contact your local post office.  They should have a GPS tracker that will show where the last scan was made and whether the delivery was made correctly.

When will "X" product be back in stock?

The best way to find out when a product is back in stock is to sign up for notifications on the product page.  You'll get notification as soon as we add inventory to that product.  You'll also want to subscribe to our email list as we often send out an email when we restock popular products.  

How do I change my order?

For security purposes, once your order has been placed we cannot edit it.  Please email baobeimaternity@gmail.com and we can cancel your incorrect order and you can place a new one.

I placed an international order; will I need to pay taxes or duties?

Your order may be subject to import duties and taxes.  Bao Bei Maternity is not responsible for any duties/taxes or any additional charges charged by customs.  Please contact your local customs office for further information on rates and charges.
By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees.

What are my shipping options?

We use USPS first class to ship our packages.  Our standard $5 shipping fee covers first class shipping up to 13oz.  
If you have a pre-order you can choose to Pre-Order quickship which means in stock items will ship first and your pre-ordered item will be shipped separately later on.